Their customer service has no standard nor the care to
actually provide service to their customer. My order fully paid on the 19th
July. it was supposed to be delivered to a hotel address on the 22nd July but
didn't happen. Then I was told it would be delivered on 23rd July but the hotel
receptionist never receives it. On the same 23rd July I was told it’s on transit
so it would be delivered 24th July however the Amazon delivery system shows
delivered on 23rd July. I asked your customer service and they told me it was
delivered on 23rd July.
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So, I asked them to whom they delivered. Amazon customer
service can’t advise me who signed for it and they told recipient signature not
required. No proof it was delivered. Again, on the 25th I got into chatting the
customer service and they told me they will investigate and asked me to
comeback in 3 days. To my shock on the 29th I was told the item was delivered
on 23rd July and due to the Loss and Risk policy I need to make a complain to
local police authority. This is going I took this issue to Pennywise Michael Myers Friends shirt on 29th
July.
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