Wednesday Addams Halloween this is my happy face shirt

I saw a message that my order has being confirmed and I'll receive a mail concerning my order but instead what I received was that my account has being blocked and I have to provide the debit or credit card billing address statement and all used for the order and I didn't use any those for the order cause I didn't add and payment method I used Wednesday Addams Halloween this is my happy face shirt and the item bought with shipping and tax was approximately so why do you guys blocked me please I want to know and I want my account unblocked please. I contacted them and a customer service representative worked on my account and said she will have to talk to the specialist something about my account that I'll get a mail concerning my account.

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I asked if the account will be opened her answer is yes am a little happy now. But please I want to know if really my account will be opened. Thanks Chloe. I'm trying to sign in after a really long time, problem is in order to change my password it asks me what's the expiration date of a credit card that I don't own anymore, haven't used it in years. No issues, I just don't have the option to make it. Is there really no way to send Amazon, one of the biggest websites, an email or contact support in any other way. Seriously. Amazon fail to understand my issue and keeping asking the same question again and again without any solution after Wednesday Addams Halloween this is my happy face shirt they have delivered my items to my hotel address. 

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